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Francisco Javier Rivera Carvajal

Contact Management Analyst
Skills
(Self-evaluation)
Communication 95%
Negotiation 90%
Closing sales 90%
B2b 80%
B2b consultative selling 0%
Languages
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Work experience

Contact Management Analyst
intercolombia s.a.s. | August 2021 - November 2025 (4 years 3 months)
Used skills
Cx Ecare Team Leader
emtelco cx & bpo | October 2020 - August 2021 (10 months)
Used skills
Supervisor De Servicio Al Cliente
holcrest s.a.s. (abs del grupo lafargeholcim) | April 2013 - November 2018 (5 years 7 months)
Used skills
Education experience
Undergraduate Public Administration
Escuela de administración pública – esap | Undergraduate
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