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Maria Victoria Losada Muñoz

General Director of Clients
Skills
(Self-evaluation)
Leadership 100%
Assertive communication. 100%
Crm 100%
Direction 100%
Serv. to the client 100%
Negotiate 100%
Administrative management 100%
Business relationship 100%
Commercial strategy 100%
Team work 100%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Directora General De Clientes
hv television sas | June 2022 - January 2023 (7 months)
Used skills

Functions: Direction, Accompaniment and feedback of the commercial team. Develop and execute the sales plan. Direct all the Administrative, Commercial and Technical Activities of the areas in general. Establish strategies that allow the fulfillment of business objectives. Supervise the work of the different areas, through reports and reports (figures and Data) that allow the growth of the Operation

Major achievement

• Increase in Sales in the last half of 2022 • Reduction in Customer desertion December 2022 • Stabilization of collection and portfolio indicators • Expansion of the service network to new populations in the country.

Account Executive
banco av villas | August 2009 - June 2022 (12 years 10 months)
Used skills

• Relationship and commercial management of the portfolio of preferred clients high-profile in the long term • Loyalty of preferred clients. • Maintain the profitability of the assigned portfolio • Management of capital surpluses, investing them according to the risk profile of each client. • Create strategies and carry out financial market research to attract high-profile clients.{* **}• Fulfillment of semi-annual and annual goals and budgets.

Major achievement

• Be a national benchmark for outstanding compliance in the placement of financial products and deepening of portfolio clients. • Receive recognition for being the best account executive in insurance sales in the Zone Northwest of the Bogotá region

Representante Servicio Citiphone
banco citibank | January 2008 - May 2009 (1 year 4 months)
Used skills

• Maintain a high level of effectiveness, efficiency and efficiency in the information and services provided through the customer service line • Protect customer information by generating alerts for fraud prevention.{*** }• Maintain metrics regarding call time management and customer service. • Placement and acquisition of the bank's portfolio • Achievement of goals • Customer maintenance{** *}• Guarantee area and region indicators

Major achievement

• Recognition for first positions at the regional level in the compensation plan • Recognition for insurance sales • Being the No. 1 group at the regional level in credit placement

Education experience
Business Administration
Universidad ean | Master
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