Data network technologist with over 10 years of experience in administration and configuration of computer and telecommunications equipment, network and server monitoring, technical support, cybersecurity, and internal auditing
Administration, configuration, and monitoring of infrastructure equipment (switches, firewalls, NAS, antivirus, Windows and Linux servers, IP telephony, CCTV cameras, access control). Training and internal audits under ISO 27001 standards.
Major achievementLeadership in the area of security and infrastructure, participation in ISO 27001 audits, management of ITIL and SCRUM, resolution of security incidents, administration of technological infrastructure.
Level 1 and 2 technical support, equipment and server administration, account migration, ticket management, coordination of auxiliary staff and interns.
Major achievementAdministration and technical support for 500 users nationwide, backup management, server and Google Workspace administration, coordination of auxiliary staff.
Level 1 and 2 technical support to companies in different sectors, installation and configuration of equipment, inventory management, implementation of networks, cameras, IP telephony and equipment maintenance.
Major achievementOn-site and remote technical support, equipment configuration, Office365 and Google administration, leadership in construction companies, infrastructure implementation.