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Gabriel Camilo Ballen Beltran

Marketing Operations & Crm Analyst
Skills
(Self-evaluation)
Languages
English:
  • Fala
    80%
  • Leitura
    85%
  • Escrevendo
    80%
Spanish:
  • Escrevendo
    100%
  • Leitura
    100%
  • Fala
    100%
French:
  • Escrevendo
    10%
  • Leitura
    10%
  • Fala
    10%
Professional profile

CRM (Salesforce) and Marketing Operations Specialist with international experience in tech and banking. Skilled in Salesforce admin, payment management, process optimization, and stakeholder management. Fluent in English and focused on operational efficiency

Work experience

Marketing Operations &Amp; Crm Salesforce Analyst
intel / marcomkt | July 2022 - Present (4 years 4 months)
Used skills

Salesforce Analyst and main regional marketing contact. Managed RMF platform in Salesforce for vendor payments, supervised payment process, prepared commercial reports, coordinated marketing activities, and audited budgets.

Major achievement

Reduced regional payment processing time by 25% and strengthened operational communication between regional and global teams.

Project Support Analyst
citibank (usa) / stefanini group | September 2021 - July 2022 (10 months)
Used skills

Provided operational and technical support for banking app projects and process automation. Collaborated with US teams using Agile/Scrum. Managed functional analysis, documentation, and requirements control.

Major achievement

Implemented tools that increased regional team productivity by 20%.

Project Administrator
netec | May 2021 - September 2021 (4 months)
Used skills

Evaluated project feasibility, monitored billing, prepared progress reports, maintained internal systems, and supported commercial requisitions.

Major achievement

Evaluated financial feasibility and monitored project execution and billing processes.

Education experience
Bachelor 39 s Degree in Business Administration
National university of colombia | Undergraduate
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