It was a digital support campaign for a US bank

It was a campaign for a Spanish airline providing general information and making flight reservations, changes and cancellations using the Amadeus GDS

I managed to be a floor assistant due to my knowledge and later to be part of the Backoffice group

It was a campaign for a Colombian department store providing general information and logistics of products purchased online and in physical stores.

I managed to be a floor assistant and analyze case escalation databases