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Dayana Carabali Castillo

Customer Service
Skills
(Self-evaluation)
Languages
English:
  • Writing
    70%
Spanish:
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Customer Service
get covered usa | April 2021 - Present (5 years 7 months)
Used skills

In charge of enrolling people in Health Insurance, sales, inbound/outbound calls, text messages and emails. Use of Benefit Align, Health Marketplace Sherpa, Dialpad and Google G suite.

Customer Service
west of hudson properties | December 2019 - October 2022 (2 years 10 months)
Used skills

In charge of inbound/outbound calls, text messages, emails, calendars and appointment setter. Use of Rent Manager, Skype and Google G suite.

Customer Service
sitel colombia | January 2019 - December 2019 (11 months)
Used skills

In charge of inbound calls, prepaid card, payments, reimbursements and bank statements. Use of Simplicity, Internal and Wordpress.

Education experience
Other not Specified
Academia de aviación internacional | Technician
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