Customer representative within the product development team responsible for delivering the highest possible value to the business defines and prioritizes product features according to customer needs.

Responsible for maximizing the value of the product of high-impact technology projects in Quala's subsidiaries in Mexico, Peru, the Dominican Republic and Ecuador, being the voice of the client for +8 successful projects with budgets between 400,000 and 700,000 USD that have directly impacted the P&L of the company

Quala Innovation Award for my participation as product owner in the creation of SAM, a software created in-house aimed at the company's sales force, increasing the productivity of its activity by 45%

Guarantee continuous improvement by generating value in local computer solutions, coordinating together with client areas the definition of existing needs in the organization and transforming them into requirements.

Implementation of 16 improvement projects for the supply chain, logistics and finance areas, achieving savings of 180,000 USD per year