Bilingual professional with extensive experience in developing customized digital resources, data analysis, digital marketing, business intelligence, and web analytics. Passionate about leveraging IT tools to optimize data and drive business growth
Created digital resources using Google Looker Studio and Power BI, and managed email marketing campaigns through API integrations.
Major achievementDeveloped personalized digital resources and implemented AI-driven campaigns.
Maintained client communication and organized personalized information for effective case handling.
Major achievementAssisted American clients in workers' compensation cases and generated new leads.
Created digital resources in Canva and provided advisory services on sustainability strategies.
Major achievementConducted mapping of social and sustainable projects and developed analytical tools in Excel.