Experienced Project Manager with expertise in PMI , CRM , ERP , ITSM , ServiceNow , M365 , SaaS , PaaS , IaaS , OKTA , SailPoint , AWS , AZURE , IAM , Active Directory , LDAP , Cloud , CyberArk , BeyoundTrust , Microfocus , OpenLDAP , Data Governance , SalesForce , SIEM , Dynatrace , Ping Federate , SharePoint , JAVA , Phyton , Automation , Scrum Master , Waterfall , XP , Safe , Kanban , Jira , Confluence , ITIL , Selenium Grid , Selenium Web/Dri
Agile methodologies such as Scrum and Waterfall. Responsible for project progress reports, risk identification, and impediment resolution.
Major achievementService transformation in infrastructure and customer service at MetLife.
Agile methodologies such as Scrum and Waterfall. Data Governance and Identity and access governance.
Major achievementCreation of accounts, roles, Policies, profiles, groups. Environment preparation for ITSM and ServiceNow implementation.
Continuous meetings with bank executives, tracking project progress, and implementation of security tools like Microfocus, TPAM, Saveguard.
Major achievementAdministration of Identity Manager application for BBVA Mexico, USA, LATAM, and Spain.