Oscar David Ruiz Castellanos

Asesor Soporte Técnico

Professional profile

I am an entrepreneur and self-taught person with great skills in electronics and computing , focused on identifying and solving technological problems

Work experience

Technical Support Specialist

teleperformance | January 2022 - Present (4 años 10 meses)

Used skills

Experience assisting users of high-end devices and software to ensure excellent customer experiences.

Major achievement

Skilled in troubleshooting, problem resolution, and providing clear guidance.

Costumer Service Agent

concentrix | July 2021 - December 2021 (5 meses)

Used skills

Handled data and enrollment inquiries for a big insurance company in Florida.

Major achievement

Management of appointments and payment inquiries.

Education experience

Curso Learnathon
Cisco networking academy | Bootcamp

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