: review of clinical histories, monitoring of internal medical procedures of the ips, such as calling patients for validation of formulas.
Major achievementcustomer service, telephone service management, medical records and documentation management
: customer service, management of the system to carry out medical orders and formula codes, assignment of medical appointments by the application, management of computer tools, teleworking and management of iss tariffs, management of documentary files; annexes, preparation of reports and minutes, conflict resolution and decision making , member of the pharmacovigilance committee
Major achievementIn-person and telephone attention, file management, process monitoring, pqrs
management of office tools, attention and service to the apprentice, file organization, first aid attention, emergency brigade support, giving P&P workshops and workshop scheduling, invoice management, food logistics and inventory
Major achievementmanagement of vulnerable population, holding workshops focused on health, billing and inventories of supplies