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Santiago Prado

IT Analyst
Skills
(Self-evaluation)
Advanced excel 100%
Power BI 95%
Power automate 90%
Pandas 90%
Nlp 85%
Artificial intelligence 80%
Numpy 80%
Machine learning 80%
SQL 70%
Deep learning 60%
Languages
English:
  • Leitura
    70%
  • Escrevendo
    70%
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Professional profile

Skills in areas of machine learning, artificial intelligence, virtual reality, robotics, industrial automation and 3D printing, Programming in C ++, Python, Java, in microcontrollers and PLC's, use of SolidWorks, unity and matlab.

Work experience

Bi-Analyst
teleperformance colombia | January 2021 - Present (5 years 10 months)
Used skills

The position is in the analytics area, the objective is the automation of processes and the implementation of advanced analytics techniques to generate profits for the company, this is achieved with constant and assertive communication with the different areas that require these projects to be carried out finished.

Major achievement

Implementation of a model for transcription of audios to text. Analytics of social networks to find groups and pages where scams are made. Training, validation and implementation of model for text classification.

Reports Analyst
teleperformance colombia | January 2021 - January 2021
Used skills

Carry out constant alerts and analyzes to prevent or correct wrong behavior during the hours worked by the agents, so that their payroll is not affected or they will not receive extra due to a human or technical error in the system. Likewise, carry out campaigns in the different areas to ensure the correct use of the tools.

Major achievement

Automate most of the alerts, thus helping the area to reduce time in repetitive tasks and be able to spend more time analyzing them.

Education experience
Computer Science
Universidad sergio arboleda | Master
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