Juan Esteban Barragan Betancur
Customer Service Agent
Professional profile
Proactive professional with 15+ years in call centers , customer service , sales , collections , logistics , and dispatch . Recognized for being results-driven , adaptable , and highly committed . Skilled at managing client relationships and optimizing processes
Work experience
Informed homeowners about ADU grant program, scheduled consultations, and explained program requirements and benefits.
Major achievementContacted homeowners, scheduled appointments, qualified leads for ADU Local Grant Program in Los Angeles.
Assisted with account management, billing inquiries, and service troubleshooting, ensuring customer satisfaction.
Major achievementProvided support for Optimum Mobile clients, managed billing and troubleshooting.
Assisted customers, booked services, created inventories, and coordinated logistics.
Major achievementClosed moving service bookings, coordinated services, and created inventories.
Education experience
Walter h. crowley junior high (i.s.5) | Bachiller
