David Munar
Technical Support Engineer
Professional profile
Structuring of web projects, applications and electronic commerce business software. Assertive communication. Professional english. Technical support and customer service. Soft Skills. Problem resolution.
Work experience
Provide remote support (calls and chat) to NetApp enterprise customers experiencing Data Storage service failures.
Provide pre-sale and post-sale services to customers of the Office Track application. Document the requirements of each client to adapt them to the Office Track Platform. Provide training and technical support related to incidents of the OfficeTrack Platform and its applications
As the leader of the digital ticket office project for events, I was in charge of translating the idea into the web and mobile applications. UX
Major achievementProject financed by the Emprender Fund of SENA and Innpulsa Colombia of Bancoldex
Education experience
Universidad manuela beltran | Undergraduate
