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Heidy Difilippo Carrascal

Agente De Contact Center Soporte Tecnico
Skills
(Self-evaluation)
Languages
Professional profile

Tecnólogo en mantenimiento de equipo de cómputo , diseño e instalación de cableado estructurado , con excelente desempeño en herramientas ofimáticas y mantenimiento preventivo y correctivo de hardware y software

Work experience

Agente De Contact Center Soporte Tecnico
teleperformance | September 2024 - December 2024 (3 meses)
Used skills

Soporte remoto y ventas de productos.

Major achievement

Atención a usuarios nivel 2 en hardware y software.

Auxiliar De Soporte Tecnico
salud familiar ips | July 2021 - January 2022 (6 meses)
Used skills

Soporte en sitio y remoto, administración de inventario y control de envío y recepción de hardware.

Major achievement

Atención a usuarios nivel 1 en hardware y software.

Education experience
Bachiller
I.e. alvaro araujo noguera | Bachiller
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