Leonardo Paez
IT Functional Specialist
Professional profile
Electronics engineer and software specialist with over 15 years in technology, 9 of which are in retail and logistics. Expert in WMS, Power BI, infrastructure, support, IT projects, and a certified Scrum Master.
Work experience
Software and mobile app development, AI integration into processes, CCTV installation, customer management with digital marketing, technical support.
Major achievementFounder, software development, mobile apps, AI integration, CCTV, digital marketing with AI, solutions in Python, React, Power BI.
Voice picking implementation, WMS functional support, SAP HANA integration, BI reports, IT project management, database administration, technical documentation.
Major achievementHe led national voice picking, WMS support and improvement, reporting with Power BI and SAP BO, Oracle/MySQL administration, WMS-SAP integration, and incident management.
Installation and support of infrastructure, servers, switches, POS, printers, incident handling, comprehensive testing, documentation.
Major achievementInfrastructure management of 8 centers and 200 stores, technology installation, POS support, 95% compliance with SLAs, ServiceNow.
Education experience
Fundación universitaria internacional de la rioja (unir) | Specialization
