David Doria Millan
Agente Bilingüe De Service Desk
Professional profile
Bilingual agent with experience in technical support , international sales , and logistics for US and European financial markets . Skilled in CRM , AI tools , process automation , and communication for customer-facing roles
Work experience
User administration, help desk support for networks (VPN, firewall, cybersecurity), operating systems and database support for Keralty U.S.A.
Major achievementHelp desk support for networks (VPN, firewall, cybersecurity), user administration, database and OS support. Supported Keralty U.S.A. Demonstrated strong communication and process automation skills.
Coordinating freight shipping processes across the U.S and Canada for Roadrunner Transportation Services.
Major achievementCoordinated freight shipping processes across US and Canada. Managed logistics, client communication, and process optimization.
Sales representative for International Stock Markets. Acquisition of new clients for financial investment.
Major achievementSales representative for international stock markets, client acquisition for financial investment. Applied assertive communication and CRM tools.
Education experience
Gimnasio jose joaquin casas | Bachiller
