To assist the manager in the organization, planning and implementation of new strategies, to coordinate the responsibilities and goals within the following departments: IT resources, accounting and marketing.

Campaign BMSC AT&T: customer service representative in AT&T business accounts. Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer, listen attentively to customer needs and concerns; Demonstrate empathy while maximizing opportunity to build rapport with the customer, greet customers in a courteous, friendly, and professional manner.