Carlos Gonzalez
customer service advisor
Professional profile
Work experience
Customer Service Analyst
ke latam invensments | May 2022 - April 2023 (11 months)
Used skills
- Call log. - Remark customers. - Record of technical problems of machines. - Registration and resolution of incidents with customers. - Management of emails and WhatsApp. - Registration of demands. - Registration of sales made for post-sale - Registration and resolution of incidents with carriers.
Call Center Agent
comware s.a. | October 2020 - November 2021 (1 year 1 month)
Used skills
- Create PQR's. - Taking reports for power failure. - Explanation of invoice. - Customer service.
Cgv Adviser
millenium bpo | June 2020 - July 2020 (1 month)
Used skills
- Sales typing. - Sales support.
Education experience
Other not Specified
Sena | Technician
Sena | Technician
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