Julian Tobon
Logistic Coordiator
Professional profile
Business Manager with diversified experience in sectors such as hospitality , financial services , customer care , and logistics . Strong ability to handle situations under pressure , provide exceptional customer service , and communicate fluently in English . Experienced in optimizing operational processes and coordinating logistics activities
Work experience
Coordinator of the logistics department and team at Lean Staffing Solutions. Responsible for ensuring customer needs are met through supply organization and shipment tracking. Coordination of supply chain activities and resolution of driver issues.
Major achievementOrder monitoring, organization of supply, planning and tracking shipment of final products, coordination of supply chain activities, resolution of drivers' inconveniences, advanced English customer service.
Responsible for restaurant operations, customer service, cash management, minibar operations, and leadership in executive meetings and events.
Major achievementCustomer service, cash management, minibar operations, room service management, leadership in executive meetings and events.
Responsible for customer relations, handling payments, providing information, and ensuring effective communication in English for customer scenarios.
Major achievementCustomer service, effective communication in English, solutions in customers' native language, best customer service.
Education experience
Instituto colsubsidio norte | Bachiller
