Hendrick Alfonso Jimenez Bermudez
Support Analyst For You
Professional profile
With over 10 years of experience in the technology sector, I am an IT support analyst passionate about solving problems, improving efficiency and providing quality service to customers. My mission is to contribute to the development and innovation of the organizations I work with, applying my knowledge and skills in different areas of computing. Currently, I am part of the Algar Tech LATAM team, a
Work experience
Setup, configuration and maintenance of the equipment that controls the production process of the vehicle assembly line at Renault - Sofasa, Medellin Configuration and connection of machines to computer networks. Answer questions about the use of the System from users. Installation and configuration of peripheral devices. General hardware repair. Safeguard and maintain a backup system
Management of Human Resources (Technicians and Salespeople) Customer Attention and Service Compliance with the assigned sales quota Control and Management of Merchandise (inventories)
Planning of commercial visits Development of new markets Compliance with the assigned sales quota Optimize the lowest expense derived from sales operations Maintain or improve the corporate image in relationships with customers
Education experience
