Call center outbound line for Colmedica's loyalty campaign, data update and emergency and hospital satisfaction survey.
Major achievementRecognition for quality in the management of contacts to users.
Financial chat line attention for Davivienda - attention, orientation and promotion of the bank's services and products.
Major achievementRecognition of management quality and Team leader.
Multichannel attention to clients and users, profiling, filing, discharges, request for endowments, management and handling of weapons, administrative management in general.
Major achievementPromotion from administrative assistant to risk management assistant.