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William Andres Merchan Aguilar

IT Helpdesk Senior
Skills
(Self-evaluation)
Technical support 90%
Preventive maintenance 80%
Adaptation to changes 65%
Compliance with indicators 30%
Adaptation to changes 24%
Typescript 21%
Software development 20%
Angular js 12%
Ruby on rails 0%
Languages
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Work experience

Helpdesk Senior
accedo bpo s.a.s | November 2021 - May 2025 (3 years 6 months)
Used skills
Junior Help Desk Analyst
accedo bpo s.a.s | September 2020 - November 2021 (1 year 2 months)
Used skills
Professional Practitioner
accedo bpo s.a.s | October 2019 - June 2020 (8 months)
Used skills
Education experience
Technologist in Analysis and Development of Information Systems
Sena | Technician
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