Kelly Ch
Virtual Assistant
Professional profile
Psychology graduate with experience in healthcare , specializing in interpersonal relationships , customer service , and support . Strong communication , follow-up , listening skills , empathy , and teamwork
Work experience
Virtual Assistant
hrmd colombia | June 2022 - August 2026 (4 años 2 meses)
Used skills
Handled medical authorizations, coordinated with insurance companies, maintained follow-up, and provided empathetic customer service. Emphasized communication and listening skills.
Major achievement4 years in healthcare, authorizations specialty, pain clinic. Managed insurance authorizations, scheduling, follow-up with insurance companies via calls, portals, forms/fax.
Merchandiser
| October 2018 - December 2018 (2 meses)
Used skills
Provided customer service and sales support in various supermarkets.
Major achievementCustomer service and sales in supermarkets.
Education experience
Flight Attendant
Alianza de servicios aeronauticos a.s.a | Técnico/Tecnólogo
Alianza de servicios aeronauticos a.s.a | Técnico/Tecnólogo
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