Johely Fajardo
Customer Service Agent, Tech Support And Case Manager
Professional profile
Highly organized and detail-oriented professional with over 4 years of experience in administrative operations, team leadership, and customer service. Recognized for a strong commitment to quality improvement, operational efficiency, and maintaining the highest standards of integrity and professionalism
Work experience
Customer Service Agent, Tech Support And Case Manager
collective solution | January 2024 - January 2025 (1 year)
Used skills
Maintained detailed records of client interactions and resolved escalations with professionalism.
Major achievementDelivered prompt and effective solutions to customer inquiries.
Sales Advisor And Administrative Specialist
neumatika | January 2021 - January 2024 (3 years)
Used skills
Provided exceptional customer service to build long-term client relationships.
Major achievementManaged daily accounting operations with accuracy.
Social Media And Advertising Agent
auto llantas bryan’s | January 2019 - January 2020 (1 year)
Used skills
Created and executed branding initiatives, including logo design and digital marketing campaigns.
Major achievementDeveloped and managed the company's online presence.
Education experience
Primary and Secondary
Escuela bilingue academia americana | High School
Escuela bilingue academia americana | High School
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