I am a professional with experience in sales and customer service, specialized in event organization and lead generation through advertising campaigns.
I launched strategic campaigns using CRMs such as Salesforce and HubSpot to maximize revenue.
Major achievementI identified sales opportunities through LinkedIn advertising campaigns.
I explained to users the benefits of obtaining credit and recommended strategies.
Major achievementI resolved issues related to fraud and account blocking.
Assisted clients with cross-selling and technical support for Apple devices.
Major achievementI resolved customer issues with Apple devices in the US and Latin America.