Frank Alexander Lopera
Success Manager
Professional profile
I consider myself a creative person who does not like to be alone and prefers teamwork, visionary, passionate, constant and dedicated to his family. In love with the digital and commercial world, knowing and understanding the needs of others.
Work experience
It provides support, advice and accompaniment throughout the onboarding process of incentive programs, from different channels such as the implementation of web platforms and chatbots, SMS and mailing dissemination, reporting and status of its programs.
Major achievementImplementation of web platforms and chatbot for loyalty programs / B2B or B2C
Ensure the logistics of events, manage data, participate in the review of thematic content, constant communication with clients and report management.
Major achievementLeave as a degree proposal, a virtual platform for customer training that has been accepted and in the process of implementation
Receive payments and make registrations, study certificates, subject registration and telemarketing.
Major achievementDevelop communication skills and empathy.
Education experience
Politécnico grancolombiano | Undergraduate
