Luis Forero A
Purchasing Analyst
Professional profile
Bilingual Business Administration professional with 2+ years in B2B sales , SDR/BDR , CRM management , and customer engagement for SaaS , cybersecurity , and international trade . Strong in cold calling , lead generation , and KPI tracking . Fluent in English and Spanish
Work experience
Conducted direct customer acquisition, lead qualification, appointment coordination, upselling, and collaborated with sales teams for business development.
Major achievementStrengthened commercial communication, customer relationship, and upselling skills in a high-performance environment.
Handled customer engagement, solution implementation, commercial opportunity identification, meeting coordination, and CRM updates.
Major achievementManaged outbound communication, customer engagement, and CRM pipeline for Microsoft Security solutions.
Conducted B2B prospecting, analyzed inventories, managed supplier communication, and supported negotiation processes.
Major achievementSpecialized in B2B prospecting, overstock identification, and supplier negotiation for international operations.
Education experience
Microsoft | Bootcamp
