Santiago Zapata Garcia
University Professional Infrastructure
Professional profile
Systems Engineer specializing in Teleinformatics and over 17 years of experience leading technology management, IT infrastructure administration, cybersecurity and team leadership in the private and public sectors
Work experience
Responsible for the technological infrastructure, ensuring the continuity, security and strategic alignment of technology in the public health organization.
Major achievementTechnology infrastructure management, service continuity, IT administration and leadership in the health sector.
Support for Windows platforms, DA services, DHCP, DNS, Hyper-V, Terminal Server, VPN, network design, Google Apps and Office 365 solutions, OPNSense/PFSense firewalls, Asterisk IP telephony, VMware, Veritas/Veeam backup, enterprise networking and IT auditing.
Major achievementDesign and implementation of wired and wireless network solutions, administration of Windows servers, Google Apps, Office 365, firewalls, VMware, backup and enterprise networking.
Communications operator, customer service and telecommunications support.
Major achievementNational call handling on Telecom line 191.
Education experience
Universidad eafit | Specialization
