Customer service in a bilingual campaign, in each interaction with the customer I must make sure to follow the company's protocols to solve the technical problem with the product that the customer has.

During this position I led all the activities oriented to the management of communications and social networks of the company, market research and also support for administrative activities related to the recruitment of human talent and document management for the integrated management system.

Creation of indicators to measure the leads generated through digital platforms.

During this position I supported the commercial process serving as support for taking orders to customers, monitoring the delivery of customer orders, building reports of sales behavior in excel