Jesus Zagarra
Team Manager
Professional profile
Interested on research and emerging technologies such as: Networking, Cloud infrastructure, SaaS, Business Intelligence and Databases. Interested in mastering new technologies and platforms. Responsible, organized, creative and always willing to work towards the organization goals.
Work experience
Technical Support Manager
sutherland global services | September 2021 - Present (5 años 2 meses)
Used skills
I had to negotiate and renegotiate the terms of the rates that are going to be used for the new engineers to come to the operation. Leading the team to success with KPIs management.
Splunk Developer
scotiabank | December 2020 - September 2022 (1 año 9 meses)
Used skills
Was a lead for all projects related to the bank product that needed to be migrated to the slunk platform.
Security Auditor Assistant Manager
teleperformance colombia | March 2019 - December 2020 (1 año 9 meses)
Used skills
Lead the audit process for all security related subjects on the banking campaigns.
Education experience
Ciencias de la Computación
Universidad cooperativa de colombia | Profesional
Universidad cooperativa de colombia | Profesional
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