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Ylenia

Customer service and cross-selling assistant
Skills
(Self-evaluation)
Project manager 100%
Implementation 90%
Languages
English:
  • Speaking
    75%
  • Reading
    80%
  • Writing
    75%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Highly organized and results-oriented professional with extensive experience in efficiently managing administrative tasks and providing remote support . Proficient in utilizing digital tools to optimize processes

Work experience

Customer Service And Cross-Selling Assistant
servicios de call center del peru s.a | January 2023 - January 2025 (2 years)
Used skills
Appointment Assistant Scheduling – Radiology &Amp; Patient Services
clinica indisa (trustcorp sac) | January 2022 - January 2023 (1 year)
Used skills
Comprehensive Debt Recovery Advisor
gestor integral de cobranza y servicio | January 2020 - January 2022 (2 years)
Used skills
Education experience
Bachelor 39 s Degree in Language Education
Universidad cesar vallejo | Undergraduate
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