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Andres Florez

Information Systems Developer and Analyst
Skills
(Self-evaluation)
Help desk 90%
Web design 90%
Customer service 85%
Web developer 80%
Requirement analysis 80%
Languages
English:
  • Fala
    70%
  • Leitura
    70%
  • Escrevendo
    70%
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Professional profile

Work experience

Customer Representative Agent
teleperformance colombia | January 2023 - May 2023 (4 months)
Used skills

Timely service and attention to the requirements of the clients of the bank of CapitalOne (USA); offering support in transactions, payments and customer concerns with their credit cards.

Computer Operators Iii
medtronic shared services americas | January 2022 - August 2022 (7 months)
Used skills

Management of the analysis, design and development of automation processes and creation of software applications; aimed at increasing effectiveness, efficiency and facilitating the repetitive activities of the different sectors of the company.

Education experience
Computer Science
Fundacion universitaria los libertadores | Undergraduate
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