• Management of financial reports, providing valuable data for making strategic decisions in purchasing optimization. • Detailed reporting of incidents identified during testing. • Communication skills effective and dissemination of relevant information to ensure alignment between purchasing and software development teams. • Design and execution of exhaustive functionality tests on websites and applications, ensuring quality and usability.

Reduction of losses for the company, recognition for compliance with indicators

• Constant supervision of commercial areas to guarantee quality in the purchasing and supply processes, prioritizing customer satisfaction and reducing incidents by 19%. • I provided effective training to teams, focused on continuous improvement of acquisition standards, compliance with KPIs and purchasing management. • Preparation of detailed reports of key indicators and service alerts, providing critical data for decision making.

Improve customer perception indicators in commercial areas and service areas. Improve the individual indicators of my advisors in charge and improve indicators in the general areas that I was in charge of. It was also a great achievement to be able to make a career plan due to my results.