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Angie Tatiana Astie Martinez

call center agent
Skills
(Self-evaluation)
Languages
English:
  • Reading
    70%
  • Writing
    70%
Professional profile

Technician in the sale of products and services, with the capacity for teamwork, empathic and assertive communication skills. Experience in customer care and service, business management, monitoring of action plans

Work experience

Call Center Agent
accion plus | February 2022 - Present (4 years 9 months)
Used skills

Persuasion and collection in the different ages of arrears for Coomeva prepaid medicine users.

Major achievement

recovery of company portfolio and salary commission

Call Center Agent
emcali | July 2019 - December 2020 (1 year 5 months)

Provide advice to users, sale of services for home telephone line, internet and television

Major achievement

business skills and active listening

Education experience
Business Administration
Imety | Technician
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