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Didier Alvarez Castañeda

support it
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Support It
comsistelco | August 2021 - July 2022 (11 months)
Used skills

technical support in person or by telephone, help desk, incident and requirement management, active directory management, corporate mail management, preventive and corrective maintenance of software and hardware, customer service.

Technical Support Analyst
unisono | November 2020 - June 2021 (7 months)
Used skills

Telephone and remote technical support, help desk, incident and requirement management, active directory management, preventive and corrective maintenance of software and installation of programs and applications, database management, customer service.

Técnico Coporativo
colvatel | December 2014 - April 2018 (3 years 4 months)
Used skills

Perform configuration and repair of internet and repair of telephone line to companies and homes, knowledge in installation of telephone equipment and configuration of Reuter and Access point

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