Lina Maria Alarcon Torres
Contact Center Advisor
Professional profile
Excellent customer service skills, teamwork abilities, call center experience, and proficiency in social media and applications. Responsible and eager to contribute to company growth.
Work experience
I provided customer service via phone and back office, resolving concerns and efficiently managing requests.
Major achievementCustomer service via phone and back office, strengthening communication skills and application handling.
I assisted customers via chat and phone, resolving doubts and improving the user experience.
Major achievementMultichannel customer service (call and chat), developing skills in digital channels and customer management.
Customer service on social media, customer management and telephone support, using business applications.
Major achievementCustomer management on social media and calls, strengthening business relationships and application management.
Education experience
Ied centro integral jose maria cordoba | High School
