Alejandra Fonseca
Sales Agent
Professional profile
As a Sales Consultant in the call center, I excel at providing exceptional customer service, efficiently managing complaints and claims requests. I use my Excel and Word skills to handle special requests and close sales effectively.
Work experience
As a Commercial Advisor in the call center, I specialized in customer service, complaint and claim resolution, using Multinet and Assist Card for medical assistance.
Major achievementI excel in the efficient management of Excel and Word for special PQRS requests.
My role included customer service, inventory management to maintain product availability, and meeting sales targets.
Major achievementUsing advanced Excel and Word methods for analysis and reporting.
As a customer service manager at the point of sale, I monitored inventories to ensure product availability and executed sales strategies.
Major achievementMaintaining high standards of service and satisfaction.
Education experience
Colegio san jose | High School
