Dedicated and results-driven professional with 8+ years of leadership in environmental and housekeeping services within healthcare and university settings . Skilled in operations management , staff supervision , compliance , and process improvement to enhance cleanliness , safety , and customer satisfaction
Managed environmental services for healthcare and academic facilities, led supervisors and staff, implemented efficiency initiatives, and collaborated with leadership to support patient satisfaction.
Major achievementOversaw environmental services operations, ensuring compliance and leading a large team to deliver high-quality service.
Oversaw environmental services across departments, managed metrics and budgets, developed training, and coordinated with hospital administration and infection control.
Major achievementDirected daily operations, managed budgets and vendor relationships, and improved compliance and service standards.
Oversaw schedules, quality control, supply management, and performance evaluation. Improved workflows and customer satisfaction.
Major achievementManaged university campus housekeeping, led recruitment and training, ensured regulatory adherence, and controlled a $1M budget.