Efficiently execute the processes of analysis, design and structuring of projects through customer requirements or government specifications, in order to present competitive, profitable offers aligned with the needs and requirements of customers; analyze in detail the scope of each project, verifying all the variables that may intervene in the structuring process, defining characteristics and minimum conditions required and interacting with equi

Lead global IT projects

Management and monitoring of contracts and policies, including creation, modifications or others of contracts according to terms established with clients; continuous control of activities, tasks and projects of the services provided by the help desk creating weekly statistics to measure indicators and levels of satisfaction; constant monitoring of PQRSF, completion of satisfaction surveys, management of welcome, paz y salvo, customer visits, management and control of habeas

Management of the company's aymsite (CMS and CRM) to follow up on client projects, guaranteeing their timely and correct execution; project management; generation of monthly delivery and follow-up statistics in the tasks assigned to the different areas for compliance with customer requirements, leadership of the staff in charge of the assigned projects belonging to the different areas of the company (development and graphic design); driving