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Brian Ramos

Support Analyst
Skills
(Self-evaluation)
User support 100%
Software support 100%
Attitude to service 100%
Customer support 100%
Network administration 100%
Customer service 100%
Microsoft 365 98%
Process control 95%
Platform administration 95%
Iso 27001 93%
It management 92%
Resource management 90%
Linux administration 51%
Windows servers 50%
Languages
Professional profile

Work experience

Support Analyst
indra colombia | September 2022 - August 2024 (1 year 11 months)
Used skills
Support Analyst
sonda de colombia | April 2022 - September 2022 (5 months)
Used skills
Electronic Repairman
woden | November 2021 - April 2022 (5 months)
Used skills
Education experience
Cybersecurity Essential
Cisco networking academy | Specialization
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