User support, Active Directory admin, mail, server setup and implementation, infrastructure monitoring, SQL Databases, Oracle, Networks, Linux OS, Unix, Windows Server, script execution among others.
Management of Control M application, for monitoring Windows, SQL, Oracle, Linux and Unix processes. Deployments in Control M, Monitoring of DB's Infrastructure, backups, others.
Major achievementLearning and implementation of developments in SQL and Oracle Databases.
Support, Monitoring and execution of backups, restorations (SQL, Oracle, Sybase, AIX, AS400, Others), AD administration, Exchange, servers, networks among others.
Major achievementAutomation of processes in AD, Mail and others.
Technical Support for users at the Software and Hardware level, Windows environments, office automation and work applications, Adm Lotus Notes. Management of reports and monitoring of service level agreements.
Major achievementCoordination of support projects