Responsible and dynamic person, creative and capable, with handling of tools for typing, databases, inventories. Experience service and customer service; population studies; Efficient and with extensive learning capacity.
I currently work as an agent, but I have had the opportunity to be a mentor, coach and floor support during the time I have been in the campaign.
Major achievementBe part of recognition for excellence in meeting objectives.
Attention and advice of the attendees during the time of the workshops through email, telephone calls and chat platform response.
Major achievementBe recognized for excellence in the program.
Service analyst and customer service, pqr management, staff training.
Major achievementTrain new teams that entered, familiarize the system, organize planning reports, meeting objectives.