As a trainee I had the opportunity to rotate in different positions such as Hostess, Room Service Attendant and Coffee Barista of the 3 outlets in the property, as well I got the chance to be part of the Banquets team as a server whenever the operations required it. Working as a hostess the main responsibilities were greeting the guest, taking reservations and managing them, providing excellent service for the executive members and communicating

Greeting guests Guiding guests to their seats Answering the telephone and booking reservations Moving tables to accommodate large parties Assisting different areas at the restaurant. (Kitchen, patio, dining room and bar)

At Bistro restaurant (Ibis) I was in charge of memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock. Taking customers’ food and drink orders. Delivering a memorable dining experience by resolving all customer issues promptly. Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant. Ensuring cooking utensils and kitchen area were clean after closing to comply with