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Adriana Paola Rubio Lopez

call center adviser
Skills
(Self-evaluation)
I wish to learn 100%
Self-managed 95%
Responded 90%
Agility 80%
Languages
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Professional profile

Work experience

Business Advisor
nexa | February 2022 - Present (4 years 9 months)
Used skills

Customer service, Customer advice on financial products such as credit card, personal loan, payroll, home loan. process management. intermediation with other areas for the resolution of each customer case . Offer intangible products to the client and carry out their respective profiling.

Major achievement

Have a comprehensive management of financial products, thus providing solutions to clients with their PQR and escalation with the relevant areas. Develop analytical thinking, patient, active listening, self-management and being proactive.

Warehouse Assistant
natural vgp nutrición | November 2020 - August 2021 (9 months)
Used skills

Performed functions such as: finished product storage, packaging, quality, labeling, order dispatch

Major achievement

Be agile when dispatching orders and carry out the entire process from receipt of the product-storage-quality-packaging-dispatch, to achieve a satisfied customer Be analytical to verify that the products meet their quality standards.{* **}

Logistics Assistant
tubosa sas | October 2019 - April 2020 (6 months)
Used skills

Carry out manual and electronic invoicing, finished product dispatch, compliance with transport reports and indicators, Excel management, finished product storage. inventory, dispatch, filing of invoices.

Major achievement

carry out the correct distribution of a product for its end customer. carry out management reports. product billing.

Education experience
Other not Specified
Sena servicio nacional de aprendizaje cbi | Technician
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