Marcela María Vásquez Rodríguez
Customer Service Associate
Professional profile
I am a psychologist graduated from the University of Antioquia with experience in mass recruitment. I am bilingual and have worked for almost two years in customer service to clients located in the United States, Canada, Australia and the United Kingdom.
Work experience
Customer Servicec Associate
amazon | June 2020 - August 2020 (2 months)
Customer service to customers in the United States for lost, canceled orders and assistance to other general company services.
Major achievementGood level of service through surveys.
Customer Service Representative
stanley black and decker | December 2019 - February 2020 (2 months)
Customer service regarding the warranty of the tools.
Major achievementMonitoring with an average of 98% for good service according to surveys.
Apis Agent
getcom colombia sas | May 2019 - December 2019 (7 months)
Sending security information to the different immigration authorities of the countries to which Avianca flies.
Major achievementShe was promoted to this position because of my orientation to detail.
Education experience
Psychology
Universidad de antioquia | Undergraduate
Universidad de antioquia | Undergraduate
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