Mayra Alejandra Florez Guzman CV

Mayra Alejandra Florez Guzman

call center BPO Amparos

Professional profile

Work experience

Customer Support

tlmark | February 2022 - Present (4 years 9 months)

Used skills

Customer service, support, sales.

Major achievement

Support knowledge. Customer Support. Filing of PQR.

Administrative Assistant

ese centro | July 2021 - December 2021 (5 months)

Used skills

Logistical support in community and educational events. Preparation of minutes. Application of screenings. Creation of audiovisual pieces.

Major achievement

During the development of these tasks I acquired knowledge on screening issues regarding the consumption of psychoactive substances and care for users of health services.

Communications Manager

ese suroriente | July 2014 - May 2020 (5 years 10 months)

Used skills

Logistical support in community and educational events. Preparation of minutes. Application of screenings. Creation of audiovisual pieces.

Major achievement

Administration of social networks. Administration of the web page. Development of POP material. Logistics of events (master of ceremony) Development of communication material (newsletters informative, educational capsules, educational campaigns)

Education experience

Strategic Communication
Instituto nacional de telecomunicaciones | Technician

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