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Duvan Mesa

Major Incident Management Analyst
Skills
(Self-evaluation)
English 27%
English 27%
English 25%
.NET 18%
Automation 18%
React 15%
.NET 12%
Selenium 6%
Languages
English:
  • Speaking
    75%
  • Reading
    75%
  • Writing
    75%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Work experience

Major Incident Management Analyst
teleperformance | December 2023 - Present (2 years 11 months)
Used skills
Bilingual Level 1 Technical Support Agent
algartech / ibm | July 2022 - May 2023 (10 months)
Used skills
Level 1 And 2 Technical Support Agent
new binary group | July 2020 - December 2021 (1 year 5 months)
Used skills
Education experience
Systems Engineer
Universidad cooperativa de colombia | Undergraduate
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