WE ARE LOOKING FOR YOUR TALENT

We are a collective management society, the only one recognized by the National Directorate of Copyright, which represents the related rights of its partners: artists, performers, and producers of phonograms, we are in search of a person with experience in User Support and SQL Server to occupy the position of Accreditation Analyst.

If you want to be part of our team, do not hesitate to apply!

About you😃

We need to find the following information in your resume:

At least 2 years of experience in User Support
Knowledge and management of SQL Server
Skill in Advanced Excel is essential

Resumes or information that is not updated on our platform with the aforementioned will not be taken into account

YOUR FUNCTIONS

Give support to the users of the software, answering the consultations, chat and telephone calls.
Identify the needs of users, helping them with the use of the software's functionalities.
Analyze and document technical issues and escalate as necessary.
Perform queries and data analysis.
Provide excellent service to corporate clients.

What are the working conditions and benefits? 😃

Indefinite term contract
Salary from $ 1.2 - 1.3 M per month
Business Hours Monday to Friday from 8 am to 5:30 pm in Medellin
Education and training
Good working environment

The hiring is done in Medellin Colombia

This will be an exciting race for you.Don't miss out on this great opportunity!

Accreditation Analyst

Optional skills