I am coding a bot to make a ticketing system, and I am trying to get the bot to react to the message, but it isn't as I am getting the error await is only valid in an async function. I know what that means, and the part where I am confused is that it is an async function: I know this because earlier in the function/event, there is an await statement. Here is the code:
client.on("message", async (message) => {
if (message.author.bot) return;
const filter = (m) => m.author.id === message.author.id;
if (message.content === "-ticket") {
let channel = message.author.dmChannel;
if (!channel) channel = await message.author.createDM();
let embed = new Discord.MessageEmbed();
embed.setTitle('Open a Ticket')
embed.setDescription('Thank you for reaching out to us. If you have a question, please state it below so I can connect you to a member of our support team. If you a reporting a user, please describe your report in detail below.')
embed.setColor('AQUA')
message.author.send(embed);
channel
.awaitMessages(filter, {max: 1, time: 1000 * 300, errors: ['time'] })
.then((collected) => {
const msg = collected.first();
message.author.send(`
>>> ✅ Thank you for reaching out to us! I have created a case for
your inquiry with out support team. Expect a reply soon!
❓ Your question: ${msg}
`);
let claimEmbed = new Discord.MessageEmbed();
claimEmbed.setTitle('New Ticket')
claimEmbed.setDescription(`
New ticket created by ${message.author.tag}: ${msg}
React with ✅ to claim!
`)
claimEmbed.setColor('AQUA')
claimEmbed.setTimestamp()
try{
let claimChannel = client.channels.cache.find(channel => channel.name === 'general');
claimChannel.send(claimEmbed);
await claimMessage.react("✅");
} catch (err) {
throw (err);
}
})
.catch((err) => console.log(err));
}
})
When you collect the messages, there is an arrow function that has a missing async keyword:
client.on('message', async (message) => {
if (message.author.bot) return;
const filter = (m) => m.author.id === message.author.id;
if (message.content === '-ticket') {
let channel = message.author.dmChannel;
if (!channel) channel = await message.author.createDM();
let embed = new Discord.MessageEmbed();
embed.setTitle('Open a Ticket');
embed.setDescription(
'Thank you for reaching out to us. If you have a question, please state it below so I can connect you to a member of our support team. If you a reporting a user, please describe your report in detail below.',
);
embed.setColor('AQUA');
message.author.send(embed);
channel
.awaitMessages(filter, { max: 1, time: 1000 * 300, errors: ['time'] })
// it should be async
.then(async (collected) => {
const msg = collected.first();
message.author.send(`
>>> ✅ Thank you for reaching out to us! I have created a case for
your inquiry with out support team. Expect a reply soon!
❓ Your question: ${msg}
`);
let claimEmbed = new Discord.MessageEmbed();
claimEmbed.setTitle('New Ticket');
claimEmbed.setDescription(`
New ticket created by ${message.author.tag}: ${msg}
React with ✅ to claim!
`);
claimEmbed.setColor('AQUA');
claimEmbed.setTimestamp();
try {
let claimChannel = client.channels.cache.find(
(channel) => channel.name === 'general',
);
claimChannel.send(claimEmbed);
await claimMessage.react('✅');
} catch (err) {
throw err;
}
})
.catch((err) => console.log(err));
}
});